FAQS
Frequently asked questions
Everything a first conversation usually covers.
We build four things: voice agents that answer your phone, document intelligence that makes your files searchable, process automation for the busywork between a customer saying yes and you getting paid, and custom AI when nothing off the shelf fits. Most businesses start with one of them and add the next once it is working.
A voice agent is the fastest — we map how your calls actually go, load the knowledge you approve, connect your calendar and CRM, and test it before it takes a single real call. Document and process work depends on what you have and what it connects to. We will give you a real timeline after the first conversation, not before it.
No. It takes the calls and the paperwork nobody had time for, and it hands anything it should not handle to a person. You decide where that line sits — which calls transfer, which actions need approval, what it must never attempt on its own.
It says so, and it hands off. The agent answers from the knowledge base you approved, not from the open internet, so it does not invent a policy you do not have. Anything outside that goes to a human, with the conversation so far attached so the caller does not start again.
It stays yours. Your documents and call records are used to run your automation and for nothing else, every automated action is logged so you can see what happened, and anything touching money or customer records sits behind an approval gate.